My whole family is on Verizon. We each have different phones....a Droid Ultra, Samsung Note 5, LG k20 v, and mine is a Samsung galaxy s7. Mine is the only one that never gets emergency alerts, even if we are all sitting in the same room. I have all the settings set properly (I've checked every time all the alerts come in and I get nothing) but I still don't get anything. I am concerned that I won't be around my family when there's an emergency and I won't get the notification.
Yes, I've gone to settings, privacy and emergency, emergency alerts, then settings, alert types, all are switched on and red except presidential alerts which says its mandatory and always on. . It's also set to alert with an emergency tone, vibrate, and alert remind once.
Did this just start? Was it after an OS update? If it was, then that's likely the problem. Gee, another issue created by a system update. Imagine that.
I am having the same problem. I live in tornado alley and did not get half the warnings that were sent out. There was another post on here awhile back where people were having this problem and to my knowledge it was never answered. I have a S7 edge but I think this problem wasn't just common for these phones. I have checked and rechecked my settings and I have them set the way they are suppose to be to get these warnings
No, I noticed it for the first time in April when my husband got an alert and I didn't. That's only when I first noticed it though... I don't think I've ever received an alert on this phone and I've had it for a little over a year.
kathy65793, we always want to keep you informed of any emergencies that may be heading your way. In review of the Galaxy S7 Edge, there are no known issues related to the emergency alerts. We definitely want to keep working on this for you to make sure that you're safe and sound. Can you please check these settings: http://vz.to/2evMcyx and let us know what you have listed? We would also like to confirm the current software version that you're running. You can find this by going into Settings > About Phone > Build Number. Last, but not least, can you tell us the zip code where you're currently located? We want to review any outstanding issues for this area.
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As a Gold contributor, I don't think kathy65793 needs any instruction on how to check her emergency notification settings.
You took the thoughts straight from my brain when I read this thread.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I assume you meant for me to answer this.
All settings are correct. All three alerts are switched on and red, as well as notification sound, vibration and an alert reminder once.
My build number is NRD90M.G930VVRS4BQH1
My zip code is 80504.