Not getting new emails

[scuba05477]

For the last few days I've had to manually refresh my Gmail folder in order to get new emails. They used to just come when they were sent. Someone would send me an email and within seconds I would get the notification.

Any clues on what may have changed? I swear I didn't change any settings!

[vzw_customer_support]

Hi Scuba05477,

Your email should arrive immediately on your device. Lets get this fixed. Go to the Gmail icon, click on the icon, click on the three lines in the upper left hand corner, click on settings, select the gmail account, is Gmail auto-sync turned on or off?

Thanks,
PamelaF_VZW
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