Note 10+ ship date
STEMOR42
Enthusiast - Level 2

Has anyone recieved shipment notifications yet? Some other carriers got theirs out for delivery tomorrow, Monday 8/19. 

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46 Replies
ronsonger
Newbie

my tracking shows still at 8/23

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Dreal82
Newbie

@STEMOR42 wrote:

Has anyone recieved shipment notifications yet? Some other carriers got theirs out for delivery tomorrow, Monday 8/19. 


Still showing the 23rd to ship. Heard whoever bought straight from Samsung theirs shipped out today.

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Zeusy
Enthusiast - Level 1

Same here. Still got the anticipated Aug. 23 shipping date.

 

Booooooo!

HBSurfer
Enthusiast - Level 2

I'm getting really ticked off!

vzw_customer_support
Customer Service Rep
HBSurfer
Sorry for any frustration that this matter has caused you. Did you check the status of your order online at My Verizon? 
 

 

LasinaJ_VZW

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Tamirsmom06
Enthusiast - Level 1

Screenshot_20190821-031336_My Verizon.jpg

 

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STEMOR42
Enthusiast - Level 2

I was told by 3 employees on (2 different occasions)at my local Verizon store that I'd get a shipped email today and it would be here by tomorrow or Wednesday. But the agents on chat today said it will arrive on Friday. So who's wrong?

HBSurfer
Enthusiast - Level 2

What color did you order? 

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v_n
Newbie

256GB Aura Glow

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STEMOR42
Enthusiast - Level 2

I ordered 256gb in Aura Glow. I'm still waiting here and I go on vacation this weekend. I hope Verizon works some magic before Friday.

How do the employees in store have more information then the agents on the website. Another carrier sent theirs out yesterday and people received it today.

 

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vzw_customer_support
Customer Service Rep

We want to make sure that you get your device within the timeframe that you expect, STEMOR42. Have you received an email regarding your order?

PedroM_VZW

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EIATWA32
Newbie

It 

It should definitely be here on Friday 
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v_n
Newbie

Nothing on my end.  On website..... the cancel button is still there with deliver date by 08/22.

Chatted with a vzw rep earlier: ""Our carrier will be contacting you once the device is out for delivery. Normally its a day or 2 before the expected delivery date."

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vzw_customer_support
Customer Service Rep

We understand the anticipation for this phone. Our actual launch date is 8/23. Sometimes the shipments will arrive earlier, but there is no guarantee. Once the item has shipped, you should receive tracking details. We cannot see anything further once the order has been processed and awaiting pickup.

 

JenelleR_VZW

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HBSurfer
Enthusiast - Level 2

garbage !!! other carriers are getting them to their customers while vzw sits there like a bunch of morons with NO info!!!!!

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HBSurfer
Enthusiast - Level 2

I've talked with vzw for last 2 hours ! No one knows! I said pretty sad when other carriers are getting!  A spvsr said we'll get a few days early ... I said tomorrow is a few! Duh! 

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HBSurfer
Enthusiast - Level 2

This IS INSANE! !

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LiviPiercy
Newbie

I was just chatting with a Rep and they said that the orders are going to ship on friday. I would cancel my preorder right now if I wasnt getting the 5G one which that dont have in my area currently. Really upset about how verizon is handling this.

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ScrapaNater
Enthusiast - Level 1

Confirmed this morning, black Note 10 shopping today!

STEMOR42
Enthusiast - Level 2

Confirmed FedEx is traveling from Pennsylvania with my Aura Glow phone today with expected delivery by Thursday.