Note 4 no 4g?
Enthusiast - Level 1

Why does my Note 4 only get 3g and goes to 1x when on wifi? Has there been a recent change in the network not compatible with my current firmware?

Re: Note 4 no 4g?
Customer Service Rep

Being able to pick up a 4G signal is very important and the Samsung Galaxy Note 4 is a great device, RNBzie.  The Note 4 should be able to pick up a 4G signal if available.  When did you first notice this difficulty?  What’s the zip code where this is happening?  Does this only happen in a particular location or does this happen everywhere you go?  



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