Is there any truth to the latest press going around that Samsung is recalling all Note 7 owing to battery burning/exploding? Has Verizon voiced any opinion or position on this matter. Appears Samsung has halted all further shipments and deliveries of Note 7 (Is this true?).
The Internet is buzzing with impending global recall predictions and yet there is this...
Samsung Galaxy Note 7: Battery of the flagship has no problem says component supplier
https://www.engadget.com/2016/09/01/potential-galaxy-note-7-recall-battery/
http://www.sammobile.com/2016/09/01/galaxy-note-7-recall-will-reportedly-be-announced-soon/
http://bgr.com/2016/09/01/galaxy-note-7-recall-is-on-the-table-following-battery-explosions/
https://www.gottabemobile.com/2016/09/01/galaxy-note-7-recall-imminent-exploding-phones/
I just had a chat on the Samsung website. Not surprisingly, they are playing dumb. Like when I asked if it was true, there was a long delay (like figuring out what to say). Then he said: "We do not get any reported issues as of now regarding the battery explosions of Note7." To which I said 'so you are saying these reports are not true?' To which he said "Yes Wayne, we do not have any reported issues." I think his nose started growing at that point.
I think that there is a lot of truth to it.
Samsung provided engadget the following statement on the matter:
In response to questions on Galaxy Note7, we are conducting a thorough inspection with our partners. We will share the findings as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers.
I have the same question. I have noticed that the phone gets very hot when charging. Makes me nervous.
SUSCRA4โ All of my Samsung phones have gotten hot while charging... sometimes while not charging as well. I upgraded to the Note 7 last week and I absolutely love it. It gets warm during charging, but not hot and not hotter than any other Samsung that I've owned. Other than getting warm while charging, it has not gotten warm or hot at any other time this past week.
That being said, I am only marginally concerned about this fire issue and as far as I am aware, the phones that were affected were using 3rd party chargers. Technology is a fluid thing and no batch of product can be without a few "lemons".
It looks to me that Samsung is taking appropriate action.After ensuring thatour phone is not one of the affected phones, they should either send us free additional chargers (one home, one car) to ensure we are not using 3rd party chargers or offer 50% off the Samsung store to purchase "official" chargers from them.
I myself have already purchased 3rd party chargers and USB C adapters on Amazon but they have not arrived yet. I am not taking the risk so unfortunately, I will have to go through the hassle of returning everything. Ugh.
26 of the fires on the Note 7's were using the "OEM" chargers that came with phone!
Mine doesn't get hot while charging but it does get extremely hot while watching Netflix or videos or even while shooting videos. It got so hot yesterday I stuck it to my ex's leg and she jumped. She thought I stuck a lighter to her leg haha.
I wonder for us who are still within our 2 week return window, should we have to pay the re-stocking fee for a device that is going to be recalled? After all these returned phones are not going be restocked. I still have my Nexus 6P to replace one of our Note 7's. The for the other .......ATT Note 3.....aging HTC Thunderbolt, HTC Rezound.....BB Storm.....BB Storm 2........
It appears there IS a recall and your phone will be replaced:
Click on this site to read ZDNet's story on our exploding N7's. Evidently, there will be software available on the Samsung site with which to test your N7 to determine if the battery is likely to fireball on you. I get the feeling that we are on the early edge of this thing, but it looks like a global replacement program will kick off on September 19th. Of course, it's too early to expect Verizon to kick in their two bits on this, Hopefully we'll hear something sooner that we do with Android updates. . .
Samsung to halt Galaxy Note 7 sales and replace phones following battery explosions | ZDNet
My 14-day return period ended two days ago. Personally, I think that Verizon should extend the return period for Note 7 owners who decide to go with another phone. This kind of defect would certainly justify that kind of action.
If the Note 7 had a removable battery, the fix would be easy...assuming that the battery itself is the problem.
Check this:
and this:
The real question is what Verizon is going to do about it
According to http://www.droid-life.com/2016/09/02/carriers-acknowledge-note-7s-battery-ghazi-offering-immediate-e...
โOn September 2, 2016, Samsung announced a voluntary recall of the Galaxy Note7 in response to an issue with the deviceโs battery. Because customer safety is our top priority, Verizon has stopped selling the Galaxy Note7. Additionally, through September 30, 2016, Verizon is waiving the restocking fee for any customers who purchased a Galaxy Note7 and wish to return or exchange it.โ
The info. also is posted on VzW's website at: Meet the new Samsung Galaxy Note7 from Verizon; preorders start tomorrow | About Verizon
It is also posted in the Community too. Samsung Galaxy Note 7 Recall
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
According to Samsung website from their news report.... But called Verizon and Verizon is saying it's only certain devices, so I don't know because Samsung says voluntarily recalling all note 7s [Statement] Samsung Will Replace Current Note7 with New One โ Samsung Newsroom
Obviously, my main concern, while Samsung is scrambling to figure out what to do - is if we as consumers are uncomfortable with hanging on to our N7s, and Verizon will replace it for us - WHAT will Verizon replace it with? They have put a global top-sell on the N7s, so we have to take a lesser phone now???
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