One contact cannot receive my text messages

AlleyT
Newbie

I have one contact that cannot receive text messages from me. But I can receive text messages from them. We have not blocked each other. Calling is fine but texting just went out last week. Is there anyone who can help me with this?

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vzw_customer_support
Customer Service Rep

Thank you for the details AlleyT. Let's try the following. Go to Settings, then Messages, and turn on Send as SMS. This feature is useful when iMessage is unavailable on other devices.

~Ivone

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3 Replies
vzw_customer_support
Customer Service Rep

Hello AlleyT. We're sorry you're having issues with your contact. What device does your contact have and what device do you have?

~Ivone

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AlleyT
Newbie

They have an iPhone and I have a Samsung Galaxy 21FE.

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vzw_customer_support
Customer Service Rep

Thank you for the details AlleyT. Let's try the following. Go to Settings, then Messages, and turn on Send as SMS. This feature is useful when iMessage is unavailable on other devices.

~Ivone