Other Party Cant Hear Me
Enthusiast - Level 1

I have aa new Galaxie S10.. I notice people Im talking to say they cant hear me, I notice thids when I pull the phone away from my face but can hear me when I touvh it harder against my face? Is this common?

Labels (1)
Re: Other Party Cant Hear Me
Customer Service Rep


Congrats on your new phone! We certainly don't want you to have any audio issues especially since the phone is brand new. I trust we can fix this for you. Outside of the screen protector this phone comes with, is there a plastic cover that may be covering the mic? When did this issue begin?



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