Hey y'all! I hope someone has a solution to this. It started Thursday with my sister's phone. She has the S24 Ultra. She updated her phone Thursday to One Ul 7. Our Dad sent her a text & her phone started going haywire & eventually went into safe mode. She told him not to text her till. she got it figured out. She went to the AT&T store yesterday & they couldn't help her! She contacted Samsung support & they had her reset her phone to factory settings. She had our Dad text her again & her phone went into safe mode again!!
She had him text me this evening. I have the S22 ultra on Verizon. I also updated to One Ul 7 on Thursday. As soon as he sent me a text my phone started going haywire & eventually went into safe model! It took me 3 times of restarting my phone for it to be back the way it was! What in the world is going on?!!
Our Dad has the S23 Ultra on Verizon.
Thank you for reaching out to us on this platform. To better assist you, please tell us a little more. How much free memory space does your device have? What is the texting app you are using? In the meantime, tap on the link below to view common issues and steps to fix them:
https://www.verizon.com/digital/nsa/nos/ui/troubleshooting/acss/samsung-galaxy-s22-ultra#/
~Maria
Start a new topic or ask questions in the open forum.
