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Phone's never delivered

VanCammmm20
Newbie
‎02-12-2024 05:38 PM

Please explain I have a bill no phones arrived

Savanna
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vzw_customer_support
Community Manager
Community Manager
‎02-15-2024 05:19 AM

Hello, VanCammmm20. Help is here as we can explain. Billing begins once the account is set up, not when the device arrives. Were you able to contact our Fraud department to provide the info they needed? 

-Natasha

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