Phone suddenly says that my sim card is not verizon?

[MARTOR60]

Why does my Verizon phone galaxy note 5 suddenly say that my sim card is not a Verizon sim card? I bought this verizon phone new about a year and a half ago from Best Buy.

[yarelim_vzw]

MARTOR60​, we hope you were able to get assistance with your Sim card not working properly on your Note 5. Please keep us posted if you were able to get this resolved.

yarelim_vzw​

[MARTOR60]

No one has contacted me about how to fix this problem. It is a message I

get every once and awhile. What can I do to fix it?

[tikibar1]

Have you tried turning off the phone and removing the SIM card for a minute or so?  Once you put the SIM card back in the phone and turn the phone back on, establishing a fresh network connection may correct the issue.  If not, you may have a bad SIM card (that happens sometimes); you can get a free replacement at your local Corporate VzW store or by contacting Customer Service.

[MARTOR60]

I thought the note 5 could not be opened.

[tikibar1]

You may be thinking of the battery, which isn't removable.  Here's how to remove the SIM card:

Remove SIM Card - Samsung Galaxy Note5 | Verizon Wireless

[MARTOR60]

I get a error message with that link. I will try it again tomorrow.

[yarelim_vzw]

MARTOR60​, I want to make sure that we put an end to this Sim Card error message that you receive on your Note 5. Please check your Inbox for my Direct Message to better assist you.

yarelim_vzw​