Yesterday my phone froze up and I pulled the battery out and reinserted it. Now it is booting in an endless loop with the samsung logo and goes no farther then that. What should I do to restore my phone? I am away at college now so going to a VZW Store is not very practical.
Try these steps to troubleshoot the issue.
Try removing the battery for about 2 minutes, then putting it back in and powering the phone back on.
If the problems persists.
Try these steps:
*Warning - all data on the phone maybe lost!*
That would depend on the problems with the device. If the device does not go past the first screen when the phone boots up, a replacement device may be required. Since you are still having the same issue you may want to have a technician take a look at the device. The assessment of the device by a technician would determine if the phone could be restored.
hey i know this isn't the same topic...but I can't find a forum for it...my samsung rogue keeps freezing everytime i get on to the internet? I have to take the battery out and put it back in to unfreeze the phone...any ideas?
First try these steps:
Warning: A Factory Reset will permanently erase all user data & reset settings to factory defaults.
Reset Factory Settings & Tools
From the main screen, press Menu.
Press Settings & Tools.
Press Phone Settings.
Enter Enter Phone Lock Code ???? displays.
Enter the 4 digit lock code, press Done.
( default: last 4 digits of phone number ).
Scroll to Restore Phone, press OK.
Display: Permanently erase all user data & reset settings to factory defaults?
Device will power cycle Off and on. Device will need to be reprogrammed by doing *228