Phone will not shut down
Lola24
Newbie

My shut down button will not them phone off. Unable to turn phone off since Jan 19 th 2021 software update. Anyone with this problem.

Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Let's get this resolved ASAP so you can turn your phone off.  What type of phone is this?  Has this phone been wet or damaged at all?

0 Likes