Pictures Missing
MELSTE64
Newbie

Please help, my Pictures on my phone are suddenly gone, the entire folder.  The rest are there such as screenshots, VZ pics, etc. but all of the pictures are gone.  How can I recover them?  I have tried restarting my phone.  I did not do anything to the phone, I went to look at ones taken this morning and they are all missing. 

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2 Replies
Acrillix
Specialist - Level 2

There are 3 possible reasons for this to happen.

1) You downloaded a Cleaner Application and it deleted all unnecessary files (pictures)

2) You accidently deleted the folder

3) You have a virus

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vzw_customer_support
Customer Service Rep

Let’s solve the case of the missing pictures, MELSTE64! Do you happen to use an SD card? Do you use the Verizon Cloud and if so, are you able to view the pictures via your online account?


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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