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Pictures Won't Stay On Screen
Ckiser
Newbie
‎04-18-2011 01:28 PM

I have a Samsung Fascinate and when I receive a message with a picture, when I open the picture, it will only stay on the screen for a couple of seconds then it goes away.  How do I correct this?

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Re: Pictures Won't Stay On Screen
AntonioC_VZW
Verizon Employee
‎04-22-2011 03:16 PM

 

Ckiser wrote:

I have a Samsung Fascinate and when I receive a message with a picture, when I open the picture, it will only stay on the screen for a couple of seconds then it goes away.  How do I correct this?

 

If you are using a third party application to receive your picture messages, please remove the party application and try again. If you are using the native messaging application, a soft reset may resolve this issue. Remove the battery with phone ON. Re-insert battery after 10 seconds and power phone ON. Allow applications registration.

 

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