Poor call quality with wifi calling Samsung

jbatliner
Newbie

I have a Samsung s24+, I live in a area with poor Verizon coverage.  I used to be able to use wifi calling without issue.  As of late, I am not able to use wifi calling without the call breaking up.   I have strong internet (200+ mbs) and do not have issue with streaming or anything else.  It does  not seem to  matter if I am close to my router or  not.

Is there anything that can be done to improve my call quality? 

 

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vzw_customer_support
Customer Service Rep

Wi-Fi Calling is a real lifesaver, and I want you to be able to rely on it for your calls at home. We recommend troubleshooting in order to improve your Wi-Fi Calling reception as much as possible. You can find troubleshooting steps by heading to this link: https://www.verizon.com/support/devices/#mobile then finding your phone and clicking "Troubleshoot". After that, search for "Wi-Fi calls have static, echo, garbled or fading audio" and go through with the troubleshooting. Please make sure you sign in to your My Verizon account so the troubleshooting is saved.

~Jesse