Private Number Calls
SycamoStaisles77
  • How to receive private number calls? It only shows in my call log but it doesn't ring? How can I accept these calls. 
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4 Replies
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're not able to hear private calls. Are you able to hear other calls? Would you be able to test this by having somebody call you using a *67 prefix and without to see if it rings each time?

~Jesse

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vzw_customer_support
Customer Service Rep

It seems like we didn't receive a reply to our last message. If you still need assistance, let us know, and we'll be happy to help.~Freddy

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scameronh
Newbie

I  have the issue that my home number is showing up as private on my cell phone.  I cannot receive calls from my house they go directly to voicemail.  My wife's phone does receive calls from our house and they are labeled as "restricted" not private.  We both have the same phones Samsung S21.

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vzw_customer_support
Customer Service Rep

We want to make sure you're able to receive calls from home, scameronh. To better assist, we'll be sending a Private Note.

 

~Izzy

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