Problem with Verizon messaging does not allow to search for images
kansas23
Enthusiast - Level 1

The Verizon messaging + suddenly is not allowing me to search for images.  I received an error message " Something went wrong.  Try again at a later time.  How do I fix the issue?

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4 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read about the issue you're having with the Message+ app. Did this issue begin with the latest update? Are you able to send messages? ~Peter

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KingChance
Enthusiast - Level 1

Having the exact same problem on Galaxy S22+.  Followed all instructions for fix & nothing is any better. ๐Ÿ˜ž

Terribly frustrating this problem just appeared in past week or so.

Messaging still works but, image search fails every time.

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vzw_customer_support
Customer Service Rep

Hello, KingChance, I'm sorry to hear about the trouble with the image search. Do you recall any changes shortly before this stopped working? Can you let us know what steps you have been able to complete in order to try to resolve the issue?

-Lauren

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vzw_customer_support
Customer Service Rep

We want to help you out with your concern. Let us know if you still need assistance. ~Peter

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