Problems with group txts that contain iPhones
sneff007
Enthusiast - Level 1

 

If I am part of a group txt that includes iPhones, I often do not get txt messages.  Extremely frustrating.  I've read through forum posts, but have not found an easy, clear solution.  I would think this would be extremely high priority for Verizon.

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Re: Problems with group txts that contain iPhones
vzw_customer_support
Customer Service Rep

I would be just as concerned over not getting all the messages in a thread, sneff007. I'm eager to get this resolved. 

 

Does this happen with only one group thread, or several? Do you know if your messages are sent successfully to the entire thread? What make/model phone do you have? Also, do you recall when this may have started happening? 

 

Please elaborate to better assist you. 

 

VanessaS_VZW

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