My boyfriend added a line to his account in August. The rep talked him into a s21 5g that is discontinued, the phone is for me and she told him it was all he was approved for, which is not true and I think it's very wrong to lie to him and have him get a phone that is no longer available and I really hate this phone. & since we can't seem to trade it in we are looking to changing companies. So if you have to get a s21. Don't. My s9 plus is so much better and it's old.
Hello, J3nnzack, I'm sorry to hear you're not liking your phone. So we can best assist, we will be reaching out via Private Note.
-Lauren
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