I just got the Samsung Galaxy S10e and noticed I can't react to messages with a like or love like you see with Motorola users or iPhone. Is this only available for a certain Android version?
Hello, and excellent question! We dwefinitely want to make sure you are able to use all of the latest features for these devices! By any chance, have you tried to check to see if there areany pending software updats that need to be made to your phone? DavidR_VZW
Hi DavidR_VZW! There are no pending software updates on my phone. Looks like I have the latest update.
mg1452, thank you for checking. Which messaging app are you using?
Google messages
Thanks for that information, mg1452. Are you having trouble reacting to the messages when in a group chat, single text message, or both?
I am having the same issue in "messages +" app. Let me know if I'm doing it wrong, or if the s10e is missing this feature. I also just installed the latest software update.
rlswett, being able to use the latest messaging options is s a must. Have you checked the Message+ settings to ensure the reactions are enabled?
Open the Message+ app > Tap the menu icon in the top-right corner of the screen > Tap Settings.
JacobG_VZW
I do not have a menu icon top right of my message+ screen.
I do not have a menu icon top right of my message+ screen.
It's in the group feature but in a single message to one person it's ok
We appreciate the information. Are you having conflict with Android or Apple users?
I notice with Apple users when it's a single message. The group message I'm referring to is a mix of Apple and Android users so when I try to do a reaction in the group it doesn't show because the group is a mix of Android and Apple users.
mg1452, the details are appreciated. As a test, would you be able to start a group message using another messaging app to check if the issue persists? This will identify if the issue is related specifically to the app or software of the device.
Same issue. It's the Verizon message+ app the option is not there. Very annoyed by it! It used to be there, used to work fine. I'm updated to the latest on my device as well as the message app.
We can understand your frustrations surrounding this matter swtandsxy. During updates, some functions can be added or changed at any time by the developers. We appreciate your feedback surrounding this matter in hopes to have improvements surrounding this step being returned in the future.-Candice
I have the same issue with the verizon message app, no reaction options.
Used to have it on my old samsung not on my new s20 FE.
Wondering if it has anything to do with the functionality samsung took out of the phone when they partnered with facebook for video messaging, which is very disappointing. Used to be easy to switch to video chat now u can only do it if the person u r calling has fb messenger. Really dislike my nee samsung and wish I never upgraded. There are a ton of little losses like the text reactions and the limited video chats that is definitely pointing me to a moto or even an iphone for my next device. Oh and I have had my phone just under a year and have a cracked screen. Had my s7 for 4 years and not one crack and I drop things alot. This is just a bad device all around.
Good morning, Soon2BXVerizonClient. As a consumer, I sincerely understand your concerns about some features with your new phone. Our resources show that all phones have different features and some features included with one phone may not be included with newer phones, and this is normal. Please visit this link (https://www.verizon.com/support/samsung-galaxy-s20-fe-5g-uw/) for details and features included with your new phone.
-Antonio
The phone in question is a Samsung S9. Where can I find what the factory settings are supposed to be for email server?
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