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Reboot screen comes up every 30 seconds....
DZSweetie
Newbie
‎01-17-2013 07:30 PM

Out of nowhere, my phone started going to the reboot screen every 30 seconds or so, stayed there for a few seconds and then went back to the locked screen.  This cycle just continues on and on.  I haven't downloaded any apps recently so I don't think that's the problem.  I tried cutting the phone off and back on, taking out the battery, clearing the browser....I'm out of ideas.  As it is now, I can't use the phone because of this constant cutting out.  Any suggestions would be greatly appreciated!

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Correct answers are available for this post.
Re: Reboot screen comes up every 30 seconds....
vzw_customer_support
Customer Service Rep
‎01-23-2013 10:27 AM

Hi DZSweetie!

Yikes, I can certainly understand your frustration with your device rebooting constantly. It's important to have a properly working phone at all times. Let's get this fixed. Alternate Hard Reset the device http://bit.ly/swCYZF . The Hard Reset will attempt to repair the corrupted software on the device, and reset the device back to original factory defaults. Once completed, please re-activate the device. Have a great day!

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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