When I receive calls I can not hear anything and the caller can not hear anything it is completely silent on the phone. I can call out to anyone fine with no issues.
It’s essential to have a working phone. We can certainly help with resolving your issue with receiving calls. When did this issue start? What type of device are you using? Here is a link you can also use for help with troubleshooting your issue. Hope it helps? https://www.verizonwireless.com/support/troubleshooting/device-troubleshooting/
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