Continuing to have issues with viewing the recent call logs on all 4 of my lines. Have spent a ridiculous amount of time chatting with Verizon and can't seem to get an answer as to why it's happening and they can't seem to get it fixed. This isn't the first time this has happened.
t3g, thank you for brining this to our attention and we'd love the opportunity to partner with you and verify what is preventing you from having access to the call log of your lines. I will send you a private message to provide you with support.
-Art
Nobody has been able to help with this. I continue to get texts saying the issue is taken care of but it's not. So apparently nobody is takin care of the probelm
I have the same issue - call logs stopped updating on 4/26/2025
Good luck getting them to fix the issue. I’ve been trying to get it fixed for over a week and they keep texting me saying it’s resolved. I don’t think anyone is actually trying to fix it
I have the same issue - call logs stopped updating on 4/26/2025
Hello, crabbylawyer. We are aware that some customers are not able to view their call log and we do apologize for this. Rest assured, we are working to resolve the issue so that you can view the call log. We thank you in advance.
-Natasha
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