Against my better judgment, I finally installed the latest update two days ago. Now I notice when I see a call, there seems to be another "window" in the notification panel that says "remote call". Also, when I look at my phone while in a call there is now a different looking screen that says "pull". What is this and how can I make it go away? Why did the one talk update get pushed to everyone? I don't have one talk and have no interest.
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AMCas,
Help has arrived! A software update is supposed to enhance your phone, not hinder it. Let’s work together to get this resolved. Ex_tech_coach has provided us with a good clue to work off of. Tazz3L who had this situation happened to him, found that disabling the tablet he had with Verizon Messages+ did the trick. In researching this with our internal device forum moderators that work side by side with the manufacturers they are linking this problem to the Verizon Messages+ app. Do you have the Verizon Messages+ linked to another device? If so, we are going to ask for you to disconnect it. We are working on a fix to get this taken care of.
AliciaS_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I have seen this to and it wont let you end the call. it says "Pull".... Pull from what? and there is no setting for remote call and i cant find anything about this except for your post. Whats going on Verizon?
I haven't seen it anywhere either which is why I decided to ask. I went through various settings and found nothing to turn it off or anything that said remote call.
Stopped by my local Verizon store tonight. Long story short, they disabled my Advanced Calling feature, and the issue went away. Store told me Verizon is updating their Advanced Calling network and issues keep coming up. Told me to try reactivating my Advanced Calling in a few days to see if they issue has resolved.
My phone just started doing this about 30 minutes ago. It wasn't doing it a couple of hours ago.
I have to check but I got a question for y'all. Do you have VERIZON messages on another device? I'm wondering if that has something to do with it bc it asked about Wi-Fi calling.
Wifi calling isn't necessarily tied to the Verizon Messages application.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I do have it on multiple devices but I don't know that the two would be related. BUT anything is possible!
I added mine to my ipad and thats when it started. What is your other device? I have an ipad and under settings there is an option for calling. I just turned mine off and gonna test.
I do have Verizon messages on my tablet but I have not seen this "remote call" on it yet. I do not make calls from any device other than my 7s
I do not have Verizon messenger on another device and I am still having the same issue.
@Ex_tech_coach wrote:I have to check but I got a question for y'all. Do you have VERIZON messages on another device? I'm wondering if that has something to do with it bc it asked about Wi-Fi calling.
The pull is if you make a call on your other device and want to pull it to your phone. Trying to see if you can pull to the other device.
Oh this is cool. I called my son on my ipad and was able to transfer to my phone. Then I called in my phone and transferred the call to my ipad. That is what it's for. That's what the remote call is for. This is really cool. If phone is on charge I can still use my ipad for calls
That makes sense but I only have my messages on one device.
Go to your messages main page. Hit the 3 lines at the top left then go to settings. Scroll Dow to registered devices. Make sure nothing is in there. There was more than once I helped someone remove devices that they didn't know was there. If there is nothing there and you want it to atop then you can disable the VERIZON message app in phone settings > apps > app manager and then use the samsung messaging app. Dang I don't work for verizon any more and I'm still doing their job lol.
I had a long online chat. When I went to my TABLET and opened Verison Message+ there.... and DISCONNECTED the table (then it erases all chat data on the tablet) .... the phone stopped doing the "Remote Call" with a pull button.
I think the other comment person is correct this is about taking call on your tablet or other device and pulling (or pushing) it to the other device.
For now I am going to leave Message+ deactivated on my tablet until Verizon issues a fix or a control of this feature. -- Good luck!
AMCas,
Help has arrived! A software update is supposed to enhance your phone, not hinder it. Let’s work together to get this resolved. Ex_tech_coach has provided us with a good clue to work off of. Tazz3L who had this situation happened to him, found that disabling the tablet he had with Verizon Messages+ did the trick. In researching this with our internal device forum moderators that work side by side with the manufacturers they are linking this problem to the Verizon Messages+ app. Do you have the Verizon Messages+ linked to another device? If so, we are going to ask for you to disconnect it. We are working on a fix to get this taken care of.
AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
One good thing about this one is that if you have no interest in this it is at least one thing you can disable in
application manager 3dots show system apps go down to One Talk and disable
I disabled one talk and still get the remote call option.
I have a samsung watch that I want connected so I can read texts and caller ID to decide if I want to take the phone out of my pocket. I would just like the option to disable this feature. My biggest issue is when I'm on Bluetooth or speakerphone and I don't have my phone view to mute, end, or turn off speaker. It's annoying feature that shouldn't be turned on with no option to turn off besides disconnecting my watch.
TINMANSINOZ, it's always a good thing to be able to customize your notifications as needed. I do believe this is an option Samsung provides with their Gear watches and it may work similarly on other watches they offer. Here's an example from Samsung's site on how to turn on and off the notifications you receive from the Gear S2: http://www.samsung.com/ca/support/skp/faq/1093748. Depending on which watch you have, you can utilize their support site to see if it's a setting they provide: http://www.samsung.com/us/support/
EbonyR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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