I recently did a smart switch from an S9 to an S21 and my voicemail is stuck in "please wait while voicemail is being downloaded" . I absolutely cannot lose my voicemails!!! How can I fix this? My network and Wi-Fi are fine, I force stopped the app, restarted my phone...I'm at a loss!! Please help!!!
Update: I called my voicemail and there was a message with information about visual voicemail. As soon as I listened to the message my problem is fixed!! My VM is working fine and nothing is lost. I don't know if it's just a coincidence, I'm just glad it's working.
I know I would not want to lose any of my voicemail messages as well, Marie6799. We're here to help with the visual voicemail issue. Please be on the lookout for a private note from us so we can better assist with some troubleshooting.
-Joseph
I am currently having this issue on my Z Fold 5 and can't seem to get it fixed
Hello, hanbinghsu. Help is here. Please tell me more about what you are experiencing with your voicemail? How do you attempt to access the voicemail?
-Natasha
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