S22 5g no data
Rjrj17322
Enthusiast - Level 1

 Went from s9+ 4g  and service was fine.

Had this new s22 5g phone for several days now , and I've had hardly have any data connection. and if any its super slow.  My live in girlfriend use at&t 5g and her service is out standing.

I'm no longer able to use data at my house or work. As I said, I didnt have this issue with the older phone using 4g.   

Redlion,pa

About to switch service,  this is ridiculous. 

Labels (1)
Re: S22 5g no data
vzw_customer_support
Customer Service Rep

Hello, Rjrj17322. We are very sorry to hear about any data speed concerns you have with your new Samsung Galaxy S22 device. We certainly want to make sure that using data is working correctly for you. Are you able to use calling and text messaging sufficiently? 

-Brett

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Re: S22 5g no data
Rjrj17322
Enthusiast - Level 1

I can send and recieve text, phone calls drop often with  the " can you hear me now"  issue.

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Re: S22 5g no data
vzw_customer_support
Customer Service Rep

Oh, no! We would be more than happy to assist you. Please follow and PM us.

*Cassandra

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Re: S22 5g no data
Nursstacy
Enthusiast - Level 3

I returned my S22 and continue to use my busted S10 with 4G.  Verizon has removed the choice to turn off 5G on S21 and above.  I have called Samsung and their solution is to change providers. #5G #5Gchoice #turnoff5G #Verizoncontrol

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