S22 Ultra, Not Receiving Text Messages
ChrystalT
Enthusiast - Level 1

I am having to reset my phone multiple times a day in order to receive text messages. Then they all come flooding through. I have tried both messaging apps, I have cleared the Cache, nothing is working permanently. 

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66 Replies
jpayne80
Enthusiast - Level 1

I hope you get an answer as I am in the same boat. I had zero issues until the most recent update. 

Funkworkz
Enthusiast - Level 1

Same here, Galaxy S22 Ultra. Sending messages works, but I can not receive any until i restart my phone. I had a lot flood in last Thursday 9/8 at 7:30AM central without restarting. Now I did not receive any from yesterday, Thursday 9/15 until I just restarted.

Receiving also does not work from generic 5 digit numbers, like my credit card/bank notifications. It is not a particular carrier affected. I am using the Google Messages app (default app from Verizon with S22 Ultra).

Phone is updated to latest version, and messages app updated to latest version.

vzw_customer_support
Customer Service Rep

We always want to be sure your service is working for you, and that we keep you connected. I have sent you a private message to continue.

-Rosie

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WCorde00
Enthusiast - Level 2

I received no message. 

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vzw_customer_support
Customer Service Rep

Let's turn this around.  A private message is being sent to assist further.

-Sean

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vzw_customer_support
Customer Service Rep

Hello jpayne80,

 

I depend on my messages every day and would be concerned too if I were having any problems. So we can help, what exactly has been going on?

 

-Christopher

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Newmoon602
Enthusiast - Level 1

So I am having the same issue. No matter what I do to the battery settings or setting apps to do not sleep, Google messages text messages get delayed until I soft power off and on my phone. Sometimes it will just be sitting there untouched and will get 10 notifications for texts all at once. Just now my husband text me and I haven't gotten it yet. I'm going to try to use Samsung default messages to see but shouldn't have to do that. I'll have him reply here with a full list of settings so we can start looking at them all.

rach98n
Enthusiast - Level 2

Same issue after recent software update.  Friends are having same issue.  HUGE problem Verizon!

vzw_customer_support
Customer Service Rep

We know how importnat is to be connected with our loved ones. Please allow us the opportunity to provide you with the help you deserve. To get started please send us a Private Message.

>Bris

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CherylB888
Enthusiast - Level 2

I am randomly getting text messages in some sort of bulk notification (ex. I just had 20 text messages come through that were apparently sent over the past couple of days).  Does anyone have a way to fix this that isn't some sort of workaround?  It sounds like this is impacting a number of people who recently had a software upgrade on their phone.

PhilliesmMV
Newbie

Are you able to send one to me too please. I'm having the same problems. Can't receive texts and have to restart and a bunch come in at the same time. Now after non stop trying to figure it out it doesn't receive anything at all. Tried everything even different messaging apps, going through ever setting. Sitting on the phone yesterday for over two hours only to have a representative mess with my account and changed my service and billing, now that's messed up and my bill for next month went from $65 to $98 something. That's not cool and I have to get that back in order as well. Not sure why they even messed with my bill. In addition I'm having a problem with the phone and for two hours trying to trouble shoot I decided to send it back because of this and other issues with the phone but no one would help yesterday and once again kept pawning me off to others until I got frustrated and gave up. Help 

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vzw_customer_support
Customer Service Rep

Thank you for sharing those details, PhilliesmMV. In just a moment, you will receive a Private Note from us. Once you receive it, please reply there, so we can start looking further into this issue with you.

*Gabriel

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prwhit
Enthusiast - Level 1

I could use the link aslo as I am having the same issue.

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vzw_customer_support
Customer Service Rep

ChrystalT, we always want to ensure your devices and services are working as they should be. May we ask how long this has been occurring? What messaging apps have you tried and had this issue with? 

 

 

-Christine

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toyotatrout
Enthusiast - Level 1

Having same issue on not receiving texts thru message + since last updates. Does not fix the issue. I all of a sudden get dumps of texts, sometimes even from the day before. Checked software updates and did one today again, still no change, i dont get texts reliably, they all come in bunches from different people all at the same time usually quite late.

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vzw_customer_support
Customer Service Rep

 

Thank you for reaching out to us here in Social Media Chat. Please send a Private Message so we can further assist you. *Mabell

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DRUNKWHEEL
Enthusiast - Level 2

IF YOU USE FACEBOOK MESSENGER YOU CAN SET IT AS YOUR DEFAULT SMS AND YOU WILL GET YOUR TEXT MESSAGES CORRECTLY.  THIS IS A WORK AROUND UNTIL YOU GET AN UPDATE WITH AN ACTUAL FIX.

DRUNKWHEEL
Enthusiast - Level 2
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SHERHO80
Enthusiast - Level 2

I'm having this issue as well.  Started yesterday when I stopped receiving texts from iphones.  Now today I can't receive any at all.  I can send them fine.  Tried resetting phone, clearing cache etc.

vzw_customer_support
Customer Service Rep

SHERHO80, we never like to see that you are coming across issues with your services. Did anything on your device change before this started? As examples: software update, new app downloaded, etc? What messaging app are you using? 

 

-Christine

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