S22 Ultra issues
Michael802
Newbie

Switched from Verizon to tmoible took our s22 ultra with us we put the tmoible SIM card into the phone and it said a the phone is locked to Verizon. Install a Verizon SIM card. 
I called Verizon and they say the phone is unlocked on there end and we should call Samsung. I called Samsung and they said that they cannot do anything about it Verizon has to unlock it. The phone is paid off so we have a phone we can only use for a Verizon.

 

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pgr1998j
Enthusiast - Level 1

I am facing the same issue now...Can you please help me out?

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vzw_customer_support
Customer Service Rep

We'd be more than happy to assist you with this issue, pgr1998j. Please send us a Private Note, so we can get started!

*Gabriel

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vzw_customer_support
Customer Service Rep

We are here to help and are sending you a Private Message to assist you further.

-Sean

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