Ive seen similiar reports on samsung message boards but I would like someone from verizon to acknowledge this and let us know if a fix is in the works before I return my phone. Please do not tell me to check my apps or use powersaver mode because none of those is the issue. I have a battery usage tracker app so I can see my usage historically and see the moment it starts going haywire corresponds to the recent April s23 update (I think it was a one ui update).
In the weeks prior to the update my battery tracker shows my phone being used on average 15 hours a day, with 2 to 3 hours of screen time on resulting in 40 to 50% usage generally, meaning it would last two days almost.
Post the April update, the same usage usage and screen time is causing me to drain 85 to 95% of my battery.
Verizon - Please undo this update or fix it ASAP. And next time DO NOT push one of these out before testing. Nothing is more infuriating than my new phone which I bought PRIMARILY BECAUSE OF THE BATTERY LIFE, for it to just tank one day due to an incompetent update. Thanks.
Hello, dreadlordnaf. Help is here as we know how important it is for you to have a working phone. Thank you so much for this informaiton as we want to do all that we can to resolve your concerns. Let's work together to ensure we are checking everything to ensure the phone works at its most optimal. Which plan do you currently have? What is your zip code?
-Natasha
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