S7 Won't Fast Charge
jrh4054
Specialist - Level 3

My S7 will no longer fast charge.  I know it's not the charger because I tried a new charger at Best Buy and it didn't work.  Anyone have suggestions?

Labels (1)
0 Likes
Reply
1 Solution
Klue
Master - Level 1

Try clearing your system cache.

1.  First, turn off your Galaxy S7 and get into Recovery menu.
2.  Press volume up + home + power button simultaneously. Keep on holding the buttons till you see Android figure on your screen.
3.  Now you will see a number of options on the screen. Use volume keys to navigate to “Wipe          Cache Partition“. Use the power button to select it.
4.  Now it will confirm if you really want to wipe cache. Select yes.
See the log on the bottom of the screen. When clearing cache process will be complete. Then          select  

5.  “Reboot System Now” to restart your phone

View solution in original post

0 Likes
Reply
6 Replies
Klue
Master - Level 1

Try clearing your system cache.

1.  First, turn off your Galaxy S7 and get into Recovery menu.
2.  Press volume up + home + power button simultaneously. Keep on holding the buttons till you see Android figure on your screen.
3.  Now you will see a number of options on the screen. Use volume keys to navigate to “Wipe          Cache Partition“. Use the power button to select it.
4.  Now it will confirm if you really want to wipe cache. Select yes.
See the log on the bottom of the screen. When clearing cache process will be complete. Then          select  

5.  “Reboot System Now” to restart your phone

0 Likes
Reply
jrh4054
Specialist - Level 3

I clear the system cache several times a day.  Sorry, but this isn't the answer.

0 Likes
Reply
rcschnoor
Legend

It could be simply that your phone is getting old. Not being able to take a fast charge could be a sign of the battery aging. The phone was first released 3.5 years ago.

0 Likes
Reply
jrh4054
Specialist - Level 3

You may be right.  I just can't bring myself to pay $1000 for an S10.

0 Likes
Reply
Klue
Master - Level 1

Have you tried a factory reset? You can get new S10's in the $600 range now.

0 Likes
Reply
bearone21
Legend

the charger at best buy is a supposed oem charger but not the original charger.

buy a charging pad & you'll get your fast charge back.

0 Likes
Reply