S7 update question
Enthusiast - Level 1

Just updated my phone, now when I get a text there is no number of texts on the icon? How can I get that back?


Re: S7 update question
Customer Service Rep

Making sure you have the ability to see the number of text messages that are awaiting you is very important, Mickeyfan54. Have you tried checking the settings to see if your badge notifications are turned on? If not, please follow these steps.


1. Go to settings

2. Tap Notifications

3. Tap App Icon Badges

4. Ensure that this is turned on ( make sure show with number is checked)


After completing these steps, let me know if this helps show the number of messages you have in your inbox. 



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