Hello,
I just pre-ordered an S9+, and Verizon's website states that pre-ordered phones will be delivered March 16th. However, my order status says that the expected ship date is March 16th. I have to be there to sign for it, so It is important that I know which one is correct, as I am heading back up to my apartment on March 18th and won't be back to the current shipping address for two weeks. Does anyone know the actual delivery date? Thanks.
It does have the delivery set by 3/16. Once the S9 is available to ship the shipping date will update accurately and also be emailed to you.
Congratulations, that is a great device. We certainly want to make sure you have the correct information regarding your delivery. I have sent you a Private Message, so we can begin.
RosanneM_VZW
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I received an update that my phone is out for delivery and shipped early because Im part of Verizon UP. Its being delivered to the store where I pre-ordered. The customer service at the store is telling me they cant release it until the 16th??
We would love to see this awesome phone in your hands as soon as possible! Was the device ordered at a corporate retail location or an authorized retailer?
YaleK_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
From an authorized retailer.....
You will have to wait for the store to receive it then add it to inventory and then call you to come pick it up.
jdhart wrote:
From an authorized retailer.....
I got mine today!! Coming from the S7 Edge this S9+ is taking some time to get used to. So far I love it!!
What specifically do you like about the S9?
Everything...the crisp quality of the screen, battery life, Oreo, awesome camera, faster than my S8+. Well worth the upgrade IMHO.
Someone has to be home to sign for the phone? They left my SView case on the front porch today. Can someone confirm if a signature is required for delivery and if so, can I change my ship to address?
When I pre-ordered it in store, they told me that someone had to be there to sign off on it. Makes sense, leaving a 900$ package on the porch is probably not a good idea.
P.S. does the order show as "processing" until it is shipped?
NEECER wrote:
Someone has to be home to sign for the phone? They left my SView case on the front porch today. Can someone confirm if a signature is required for delivery and if so, can I change my ship to address?
Yes, a signature is required.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I have been stalking the site waiting for a tracking number so I can get with my UPS guy. Lol
NEECER, we certainly want to make sure that you have all the information that you need. Carriers may leave the package and obtain a signature from a neighbor, manager of the apartment or anyone at the address. They can leave a door tag at the delivery address advising the customer that a delivery was attempted and no one is available for a signature. The tag is a one-time release waiver. If you sign the door tag, the carrier will leave package the next day.
They will make 3 attempts to deliver a package to a customer. Attempts include looking for a door tag or finding someone at the address to sign for the package. If the package is undeliverable after 3 attempts, the package is returned.
NicoleT_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Any idea if the carrier will be UPS or FedEx? This is the first time I've ever pre-ordered a phone and the anticipation is killing me. Lol
Usually it's FedEx.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
If you ordered early enough in the cycle that it can be filled with the original stock that Verizon receives, the chances are that it will be delivered on or before the 16th. You won't truly know until the phone is shipped and you can track it with the provided tracking number when you receive the shipment email.
Phones REQUIRE a signature. Accessories do not.
Mine will be here tomorrow. I have already talked with FedEx and left my cell number so I can meet them. Luckily I only work a few miles from home. I cannot wait to have this phone in my hands!!
Did you get an email? I checked the order status online with my confirmation number and it said it shipped yesterday, however I didn't get an email.
I did get an email from Verizon with my tracking number. I also got a notification in the myVerizon app. Mine is shipping from about 5/6 hours away.
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