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SD card
Alykat
Newbie
โ€Ž03-03-2019 04:11 PM

I had to factory reset my phone and backed up my whole phone to my sd card. I can't figure out how to restore my stuff from my sd card. Help!!

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boringusername
Master - Level 1
โ€Ž03-03-2019 04:53 PM

Phone model would be nice

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Alykat
Newbie
In response to boringusername
โ€Ž03-03-2019 04:56 PM

Galaxy S8+

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bearone21
Legend
โ€Ž03-04-2019 09:55 AM

it depends where it was stored, google drive, verizon, i-cloud, etc as to how to recover.

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vzw_customer_support
Customer Service Rep
โ€Ž03-05-2019 04:26 PM

I understand that you did a factory reset on your Galaxy S8+ and you backed up your information on your Memory card,

Alykat. I'm happy to assist you with options to restore your phone with information stored in the memory SD card. Please visit this link (http://spr.ly/6608En3Q2) for steps to restore your contacts from the memory card.
 
AntonioC_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!