SIM error message after Android 15 update

EddieH
Enthusiast - Level 2

Samsung S23Ultra

Every morning since the April '25 Android 15 update I receive a notification from the Setup Wizard stating I don't have a  SIM card installed.  SIM card is functioning properly.

 

Screenshot: 

https://i.postimg.cc/JhZ8Y1jf/Screenshot-20250430-044940-Setup-Wizard.jpg

2 Solutions
EddieH
Enthusiast - Level 2

Someone suggested a phone reboot.  Rebooted the phone last night.  No SIM message this morning.

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Albrean_VZ
Community Manager
Community Manager

Hi, you can also visit our Sim Card FAQs  page to learn more about how to  troubleshoot issues with your sim card . 

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6 Replies
finnmon
Enthusiast - Level 2

Likely a bug from april update, the sim would be fine. 

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EddieH
Enthusiast - Level 2

Someone suggested a phone reboot.  Rebooted the phone last night.  No SIM message this morning.

vzw_customer_support
Customer Service Rep

Thank you for reaching out. We are here to help make sure your device is working as intended. Please be on the look out for a Private Message so we can help troubleshoot. 

-Kristen

shazzah
Newbie

Same error. Will reboot and see if I get the message tomorrow.

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vzw_customer_support
Customer Service Rep

shazzah, I'm sorry to hear about the problems with that SIM message. Just to be sure, apart from that message, is your phone working properly? For example, can you make a call with Wi-Fi turned off, send and receive texts, and use data without Wi-Fi on? 

~Jesse

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Albrean_VZ
Community Manager
Community Manager

Hi, you can also visit our Sim Card FAQs  page to learn more about how to  troubleshoot issues with your sim card . 

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