I am unable to send or receive any messages using my phone. I have sent and received a few this morning and then about 11:00am I noticed that i wasn't receiving any responses. Messages said sent but did not show received. This is to several people on my contact list and I confirmed by calling that they had sent messages I didn't receive and that they hadn't received my messages.
I have updated all apps and software on the phone, reset the network setting, cleared Verizon Message+ App cache, I have no blocked contacts, I have plenty of available storage, I went to the Verizon website and blocked and then unblocked receiving pictures and video in messaging to try and reset, I tried switching messaging apps, I have removed and re-installed the SIM card.
When I called the automated Verizon help the first thing asked was weather I am having problem with messaging app. Clearly something is going on.
Zip code is 32217
We're sorry to read that you're having issues with your messages. Are calls and data being affected? Any other Verizon users having the same issue?~Peter
I have the same problem. Calls aren't affected. I can send regular text messages just fine but no pictures and have done all the above also. It worked correctly about 1 week ago.
chris236, we'd love to help you get your picture messages working as they should. We'll send you a Private Note so we can help.
~Jesse
Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help.
~Ivone
Still not working correctly text messages work but fails anytime i try to send any media, pictures to android or iPhone and cannot receive media messages from those who send
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