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Samsung Fascinate Will Not Hold Charge
brookssanford
Newbie

My Fascinate will not hold a charge longer than about 8 hours. I went to the Verizon store and they said I should get a new battery.  I did. It held better for a couple of weeks and now it is worse thatn before.  Any ideas?

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Re: Samsung Fascinate Will Not Hold Charge
engrteacher
Newbie

Are you using FROYO 2.2?  It is a real battery killer.  Check the other forums.

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Re: Samsung Fascinate Will Not Hold Charge
TominqueBo_VZW
Verizon Employee

Hello brookssanford,

 

Are you still experiencing opportunities with your device holding a charge?  If so, I would suggest a factory reset to the device. Since you received a different battery the common denominator would lead towards the device.  To do the reset you would navigate to Settings>Privacy>Factory Data Reset>Reset Phone>Erase Everything.  The phone will reset and prompt you to re-activate the phone.  Please keep in mind this will erase everything from your device so please back up if desired.  Please let me know if this helps. Thank you. 

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