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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I got a SGN in July. The first one I received didn't make calls in my apartment so I returned it for a new one. The second worked great until two days ago when all of a sudden I couldn't make or receive calls or send or receive texts in my apartment. It works well everywhere else. The 4G works at home if I'm using the internet or other apps (even with the wireless turned off) so I'm really confused about what it could be. Also, I have a 3G tablet and that's working just fine at home.
Any thoughts?
That sounds frustrating rina421! I would like to assist. Have you noticed a change in signal strength at the times you’re having problems making or receiving calls or texts? Have you tried removing & reinserting the SIM card? http://bit.ly/PoLyJl Let me know so I can further assist. Thanks!
AnthonyTa_VZW
VZW Support
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