Samsung Galaxy S3 4.3 update issues and more

[maliciousbuthot]

Ok here goes.

I started with the HTC Droid Incredible after a year it started acting up freezing, shutting down on it's own etc etc. I then upgraded and brought the Droid Incredible 2 renewed my contract ( 2 more years ) and still paid $200 with a mail it rebate ( which got declined because I brought the phone and had one day to mail it to them even with the sales manager's note on the paperwork I sent in ) so after 7 months the phone I did the software update- the phone started dropping called, wouldn't let me connect to the internet, died randomly even with a new battery and would get over 101 degrees ( which tech support saw because they used remote log in to mess with the phone ).

I went back to the store they wouldn't do any but upgrade my phone again BUT this time they used the free upgrade that was on my son's phone  ( I have 3 phones on my account and that was the only one with a free upgrade ) I once again had to buy a new phone this time it was the Samsung Galaxy S3 and once again I had to pay $200 and got a $50 mail in rebate. So, Now 8 months later - today exactly- my galaxy down loaded this new update and the battery drains ridiculously example - I turned the phone on it was at 87% I swiped to unlock it and the battery drained to 57%.......... I text a friend and again the battery drained but this time down to 23%. I put the phone back on charger at 23% leave it alone for 47 mins and checked on it to see the battery actually drained down to 18% while CHARGING!!!!!  so forced stopped a lot of useless crap and turned off even more useless crap didn't help. I did a factory (HARD)  reset, hoping it would go back to the off version or at least see if it was apps draining my battery.

I will be taking the phone to the Verizon store in the morning, I will not be doing yet another upgrade to re new my contract, I do have insurance on the phone however, I am not going to paid the $100 brand new phone when the past two times I've done this I have gotten screwed over. I have been a loyal customer for over 8 years now my bill every month isn't cheap roughly $200 a month for 3 phones. ( I know I can do WAY better with a different company ) It seems to me that Verizon makes a LOT of money on this people this happens to.  I think Verizon selling phones that seem to have update issues is very bad for their business.  This problem needs to be resolved.

In their statement posted on the Verizon site -  According to the statement dated 18 November 2013 at 15:37

the link- http://www.sammobile.com/2013/11/18/samsung-delivers-official-statement-regarding-galaxy-s3s-android...

Samsung has temporarily suspended the upgrade service and the Android 4.3 update (I9300XXUGMG9) has been pulled from FOTA and Samsung KIES. So you won’t be able to update your Galaxy S3 to Android 4.3 at the moment.

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IF this was actually pulled from the FOTA how was my phone able to download it today Jan 13, 2014 and how did it install? Where is Verizon in this mess? Since Samsung's statement why hasn't Verizon made sure this wasn't pushed to their loyal customers? Why is Verizon pushing Faulty updates?

If you can answer this questions that would be fantastic. I am loading this messing along with videos of my issues  to my blog and facebook page ( in case someone on this site removes this or ignores my questions  😉  ) so that these issues and the questions I have asked do not get brushed to the side. I am also added a video displaying all of these issues.

[boychik0830]

they just released some update to add roaming in Canada but I do not have the update yet so I have no idea if it fixes any problems. hope you can update to a s5 soon. I hate this phone and I cannot wait to get a new phone. I have huge battery drain, apps crashing and lagging. they will not update it until the galaxy s20 comes out and by them everyone will have new phones. does Verizon really care about our phone problems. NO THEY DO NOT CARE AT ALL ABOUT OUR GALAXY S3 PROBLEMS.

[BirdOnTheBeach]

I got the update, it didn't fix anything.  It DID however, fry my SD card and took my family photos, documents, and music,with it.

[boychik0830]

it has been 5 or 6 months since I got 4.3 on my gs3 and I hate it. I have huge battery drain, apps crashing, lagging and text messages not always shown as read after I read messages sometimes. I cannot believe VZW or Samsung has done anything to fix our problems we have been having. they need to apologize for all of the problems that they caused with 4.3 and offer us a new phone for free. they should not have given us 4.3 if it would not work with the s3. I want the latest versions of android on my phone but not if it going to cause a lot of major bugs. a outdated os is better than a os with major bugs. if anyone knows about any fixes or tips about how to fix the s3 problems please let me know thanks.

[cleo99]

I'm also having problems - among them are: battery drain, delayed response, decreased touch screen sensitivity, and more.

Wonder what the ugly, blinding Verizonwireless splashscreen might have to do with some of these problems...

[boychik0830]

I am having too many problems since this update to list all of them. mainly the ones you listed are my major problems with the update. it should have been fixed by February or march at the latest. is Verizon listening to us about our problems NO.

[manyburgers]

any solutions? I was updated in July and have had a terrible phone since then. Very disappointed to see the problems were so serious for so long yet I was force updated too

[vzw_customer_support]

I understand how frustrating this can be manyburgers and we want to help resolve any S4 issues you're having. Hopefully we can try a few steps to help out with your Galaxy. Try this http://vz.to/1ltfPeS

VanetrisC_VZW

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