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Samsung Nexus and Verizon
bill925
Member

I am now on my third Nexus which is again malfunctioning. I was told by customer service if the third one malfunctions, they will let me choose another type of phone. They lied!!! I am fed up with Verizon and their runaround. If you are looking for service, don't choose Verizon, and especially the Samsung Nexus!

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Re: Samsung Nexus and Verizon
Ann154
Expert
Expert

And how is it malfunctioning?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung Nexus and Verizon
bill925
Member

the first Nexus I hjad for only a month, and completely went dead. The second phone had camera problems and other malfunctions. The third phone won't let me talk, and people calling in says it will either ring a couple times, or nothing at all. I've had it. I tried three phones, and I was told if the third one malfunctioned, they would allow me to choose a different phone. Now that the third phone has gone bad, they lied, and now say it's not their problem, but Samsungs. In less than 3 months, I've had three Nexus phones.

Bill <personal information deleted per the TOS>

Message was edited by: Verizon Moderator

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Re: Samsung Nexus and Verizon
commonsense101
Sr. Member

If it is a software issue and it will be fixed why is this verizon's fault? go to samsungs website

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