Samsung S22 Callers cannot hear me on phone calls. Recurring problem
kmaggart
Enthusiast - Level 2

Intermittent loss of microphone on phone calls. It's only phone calls - not voice to text, not voice recorder, etc. just calls. Switching from mic to speaker or bluetooth SOMETIMES helps but usually not. Resetting the phone is the only thing that works 100% of the time.  Doesn't matter if I make the call or incoming call. 

It's getting worse and worse. Today, I have had to reset every other call. This makes it impossible to run my business as I'm on the phone quite a bit. Looking through the community, people have had this issue since 2015 and there's no resolution yet that I have found.  No, my phone has not been remotely wet. I have noticed this same issue has appeared on communities of many makes and models so it's not just Samsung.  My wife and I have the exact same phone - hers never has the problem; mine is a constant source of frustration.

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5 Replies
callerscanthearme2
Enthusiast - Level 1

I have a Samsung S22 Ultra. I have the problem. It is beyond frustrating that I pay as much as I do and my cell service doesn't work. Two paper cups and a string would be more reliable. 

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vzw_customer_support
Customer Service Rep

Hello, callerscanthearme2, we know it's important for your audio to be working for calls. Do you have a Bluetooth headset or any other device connected to your phone? Do you recall any other changes just before you started having issues with your microphone? Can you please let us know if you have tried any troubleshooting steps so far since this issue started?

-Lauren

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tomg3
Enthusiast - Level 1

same problem,  did you ever solve it?

vzw_customer_support
Customer Service Rep

We're here to help with your concern. Please let us know if you need assistance. ~Peter

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vzw_customer_support
Customer Service Rep

We know how important it is to have your phone working on a daily basis, we'll be sending you a private note to better assist you.

~Freddy

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