Samsung S22 with unpaid balance lock

[mescarpone]

I bought a used Verizon Samsung Galaxy S22 5G for $250 and am unable to activate on Tracfone due to an unpaid balance that was never mentioned about.  I only learned of the lock until after I bought a new Verizon compatible SIM card and decided to check the IMEI and it came back as "Unpaid Balance" so I cant activate it on any Verizon network. Is there anything I can do now?

[vzw_customer_support · Accepted solution]

We want to help in any way possible with your Samsung Galaxy s22 5G. If the device was bought by a third party, please reach back out to them for assistance. If the device was bought directly from Verizon, those devices are locked for 60 days then unlock automatically. Here's a link with more info: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

~Jesse

[mescarpone]

I bought the phone from a pawn shop and the phone had been sitting there for several months before I bought it so they probably don't know about the IMEI lock. I'll have to ask whenever I get the chance to do so.

I think when I bought the phone it had a early 2022 security update, I don't remember exactly which one.