Verizon issued a software update for the Samsung S9 & S9+ on August 10, 2018 but I still haven't received this update to my phone and the phone indicates that no software update is available. How long does it take for software updates to roll out? I've always used iPhone in the past so I never had this issue.
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Having the latest update is certainly a big deal to most customers, larrymcj1. I'm sorry your phone hasn't gotten it yet. Updates are rolled out in batches; therefore, it can take a bit longer to get yours. You can also select the following link for the Software Repair Assistant, if you don't get the update in the next couple weeks.
https://www.verizonwireless.com/support/samsung-galaxy-s9-plus-update/
Vanessa_VZW
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It can take a couple of weeks to roll out to all of the phones.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
@TheS1R: If your comment was directed at me, I am far from "obsessed" with the upgrade. But I am experiencing two of the problems this update supposedly fixes, so I would like to get it installed on my phone...especially since most everyone in the world has it now except for a few Verizon customers.
larrymcj1: I did not make the comment about "obsessed" (no harm, no foul...) -- that came from jrh4054. My post was let folks know that the update is actually available -- at least for me, anyway...
I actually agree with you 1000% that VZW is delinquent in providing timely updates for the S9/S9+.
@TheS1R: My sincere apologies...I thought I was replying to @jrh4054. But I'm sure he'll still read it.
Really...this update is overdue, and now they're taking their time rolling it out.
Do the delays on this stuff never cease? When the update was announced, I switched back to the Samsung S9 from the iPhone 8 to get the update. Looks like I'm going back to the iPhone 8 for the time being.
rvortman, We understand your concern. The security of your phone is important to us. Let us guide you to the software information page. To keep an eye out on the software updates; visit http://spr.ly/6580DvGcM
Trinette_VZW
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We know having the latest software updates on your devices are truly essential, rvortman. We are sorry for the delay, as these updates do depend on the manufacturer's releases in batches. We highly recommend checking up on our update subscriber list, which you can find here: https://forms.verizonwireless.com/dgf/optin/2012/08282012_general_optin/.
We truly hope this helps, in the meantime if you have any other questions or concerns feel free to reach out to us again!
AnnaG_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Is anyone else still waiting for the latest update to the Galaxy S98+?
Having the latest update is certainly a big deal to most customers, larrymcj1. I'm sorry your phone hasn't gotten it yet. Updates are rolled out in batches; therefore, it can take a bit longer to get yours. You can also select the following link for the Software Repair Assistant, if you don't get the update in the next couple weeks.
https://www.verizonwireless.com/support/samsung-galaxy-s9-plus-update/
Vanessa_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I installed the new update and now my messages won't let me save conversationsand pictures. Also the colors in the notification bar are atrocious. Blue with green inlay when in service? I would like to be able to pick my own colors.
The update finally appears to be available -- unfortunately, it includes the July 2018 SAMSUNG security patches even though the August 2018 patch set has been released:
Android® Security Patch Level: 2018-07-01
This software update gives you the most up to date Android security patch on your device along with other improvements and bug fixes.
Improved call performance
Additional bug fixes
Updated: 08/10/2018
Manually check for the updates...
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