1 Solution
I have a Samsung Fold 4, it shuts off when I close it and it won't turn on.
Solved! Go to Correct Answer
I'm sorry to hear that you're having problems with your Z Fold4. I recommend going to the following link in order to try troubleshooting: https://www.verizon.com/digital/nsa/nos/ui/troubleshooting/acss/samsung-galaxy-z-fold4#/ There's an option for "Device crashes, resets, and reboots." that will help you get this taken care of. If the issue persists after all troubleshooting has been exhausted, please let us know. We also recommend signing in to your My Verizon account while troubleshooting so the steps you've already taken are saved.
~Jesse
I'm sorry to hear that you're having problems with your Z Fold4. I recommend going to the following link in order to try troubleshooting: https://www.verizon.com/digital/nsa/nos/ui/troubleshooting/acss/samsung-galaxy-z-fold4#/ There's an option for "Device crashes, resets, and reboots." that will help you get this taken care of. If the issue persists after all troubleshooting has been exhausted, please let us know. We also recommend signing in to your My Verizon account while troubleshooting so the steps you've already taken are saved.
~Jesse
Start a new topic or ask questions in the open forum.
