I did all the troubleshooting for the Samsung s23 not receiving texts and it is still not working. Can anyone help
I'm sorry you're having trouble with your text messages. To get a few more details, there are a couple of questions that need to be asked. First, are you not receiving any text messages or messages from a specific number? What messaging app are you using? Finally what's the zip code where you're having this issue.
-John
30106 is zip code. Not reciveing any texts from anyone. Not in airplane mode. Reset network. No blocked number. Nada. Using the default messaging app on my phone. Blue on outside white on inside
Thank you for the additional details. Are any other devices having the same issue? Are your other services working correctly?
~Freddy
Was this issue resolved? I am having the same issue with my Samsung Galaxy 23 phone after doing the last system update last week. Using the default messaging app and texts are not being sent or received.
Other devices appear to be okay so far. Other apps on this phone device also appear to be okay so far.
Could you please help?
Vmachan, sorry youโve been having issues with text messaging. Iโm sending a Private Note so we can look at that further.
-John
Has anyone found this solution!? I have same problem.
Hey there, Jjabrams, thanks for reaching out about your messaging. When did this issue start? Are you not receiving any messages at all? Are you able to send okay?
-Lauren
What was the solution?? My phone is doing the same thing. It's had a new sim put in, restarted a million times, network reboot, everything. I was on the phone with tech for an hour and then she transferred me to someone else and the call dropped and I didn't have time for another hour call. It's super frustrating not recieving texts! Everything else on my phone works fine. I can't recieve texts from anyone on any network.
We're sorry to read that you've been having issues with your texts. When did this start? Have you made any changes or updates to your phone recently?
~Freddy
It started (or was noticed on sunday) I had purchased a 4th phone line on Saturday (an iPhone 15) and had a number ported to it from another carrier. This shouldn't have affected my ultra 23 line (0274) but it's definitely some funny timing.
I'm sorry to hear you are having these texting issues. We would love to help. What messaging app are you using? Can you make a call when Wi-fi is off?-Joe
Message + and yes I can make calls with wifi off
Thank your for clarifying the messaging app used. Starting in September 2024, Verizon will shut down the Verizon Message+ app. Let's get you set up with another messaging app. The default messaging app for the Samsung Galaxy S23 is Google Messages for Android. However, Samsung Messages is also available for download from the Galaxy Store. You do have choices.
-Deb
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