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I find I cannot save any .jpg pictures that are sent as attachments to my sd card. Any suggestions?
Solved! Go to Correct Answer
Hi Jh1046,
I understand your frustration with saving pictures to your SD Card. I would like to provide you with some additional troubleshooting.
First, have an email sent to your phone that contains a picture.
When receiving the email, please follow these steps.
Open the email
Press the icon to the right of the picture (it looks like a floppy disc)
Your screen will then get a pop-up that says "Fetching Attachment"
Once that is done, the picture is saved to your SD Card.
Please post back with your results, thanks!
email or texts?
if email there should be a download optionunder the pic
for texts
open the text
press play on the image
press menu
select image
select save
Install Download All Files from https://market.android.com/details?id=com.hwkrbbt.downloadall&feature=search_result
E-mails - there is not tag below the picture and if I open the picture I cannot open the menu. Nothing happens.
Once you open the picture, does a menu come up if you 'long' press on the picture itself?
No it does not
Hi Jh1046,
I understand your frustration with saving pictures to your SD Card. I would like to provide you with some additional troubleshooting.
First, have an email sent to your phone that contains a picture.
When receiving the email, please follow these steps.
Open the email
Press the icon to the right of the picture (it looks like a floppy disc)
Your screen will then get a pop-up that says "Fetching Attachment"
Once that is done, the picture is saved to your SD Card.
Please post back with your results, thanks!
I had tried that before and it wasn't working - it is working now. Not sure what changed.
Thank you to the community for the information provided. Helpful as always!
jh123, I am glad to know that it is working now. We are glad that we can assist.
Have a wonderful day.
Guess What??? It's not working again - I received two e-mails with pictures attached that I wanted to save to my phone and it won't work. Also, I wanted to add a contact from an e-mail and that also did not work. What is going on with this phone? I am really unhappy with this Samsung Fascinate.