Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Screen brightness was accidentally set to "no brightness"
tcarley
Newbie
‎04-07-2017 10:01 AM

I accidentally turned the brightness to all dark. Now, of course, I can not see the start screen to adjust the setting! Help!

0 Likes
Reply
4 Replies
Correct answers are available for this post.
Re: Screen brightness was accidentally set to "no brightness"
kathy65793
Master - Level 1
‎04-07-2017 10:03 AM

What model phone do you have?

0 Likes
Reply
Correct answers are available for this post.
Re: Screen brightness was accidentally set to "no brightness"
tcarley
Newbie
‎04-07-2017 10:16 AM

Galaxy s7 edge

0 Likes
Reply
Correct answers are available for this post.
Re: Screen brightness was accidentally set to "no brightness"
demmo86rt
Champion - Level 3
‎04-07-2017 11:08 AM

Go into the closet, close the door and see if you can see the screen then... Merry work better at night.

Reply
Correct answers are available for this post.
Re: Screen brightness was accidentally set to "no brightness"
katrinan_vzw
Verizon Employee
‎04-07-2017 11:51 AM

Oh my, it's seems you are definitely in a dilemma. Let's get your screen back to default brightness. Were you able to get the screen changed? If not, we will need to do a Factory Data Reset here: Factory Data Reset (Powered Off) - Samsung Galaxy S7 / S7 edge | Verizon Wireless

Katrina_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply