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Serious battery issues - battery discharges faster than it charges

So I'm on my 2nd CPO in a month for a different issue. Ever since I got this phone it seems like the phone charges SO slowly. I know lots of people are having battery life issues as I am. Im lucky to get 5 hours out of a charge. But if I do not completely leave the phone alone while it is charging, it won't charge. At all.


For example I plugged my phone in around 3pm with around 15% battery left over. It has been plugged in since then. I've listened to some Pandora, done some texting, a little internet surfing, and a little Angry Birds. I've checked a couple times.... 10%, 5%. And just now the phone died and shut itself off. While plugged in. Does this seem right?


The only way it will charge is by being left alone for 8 hours and plugged in.


My frustration is mounting quickly.....

Re: Serious battery issues - battery discharges faster than it charges
Verizon Employee

I definitely understand how frustrating it must be for the battery to discharge faster than it charges.

At this time it sounds as though you may need to replace the battery since this specific issue has not been reported. Please PM me your mobile number & a contact number so I can speak with you further.