Shipping delays

gotthehouse58
Enthusiast - Level 1

Anyone having shipping problems? Delays in receiving device,no tracking #item still pending afternoon a week?

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist. 

~Ivone

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SynthpopAddict
Champion - Level 3

I'd check your email or maybe your purchase history in your Verizon account to see if the order wasn't cancelled for some reason.  Otherwise, my guess is the item is seriously backordered.  People were reporting problems with getting a new network extender.

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I'm not a Verizon employee, just another customer trying to help.
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