When I try to change what contacts to display in my address book I get this pop up that says Sim Card initializing... and it will just sit there and nothing happens. I had to reset my phone and I have all these contacts that I don't want to see in my adress book. Is there a way to fix it? Other then this and sucky signal I have had since the last update the phone works fine. I just want to be to able to use this feature in my address booK. Anyone else having the same issue?
Verizon reps or anyone... please help.
jeh1984,
This is an odd occurance to have with your contacts. What make/model phone do you have? How do you get the notification to go away? If you could share some additional information, that will help. Thank you.
ErinW_VZW
Follow us on Twitter @VZWSupport
I have a note 3 and when it pops up it has ok button. I'm waiting for a new sim card to see if they will fix my issue But this issue started from day one with the new nfc sim card. If I knew how to post a screen shot of what I'm getting I would post it.
jeh1984,
Hmm, that's odd! But please keep us posted once you receive your new SIM Card so we can further assist you.
KarenC_VZW
Follow us on Twitter @VZWSupport
The problem occurs when the setting "Contacts to display" is selected. A window opens that says "SIM card initializing...". The only way to make it go away is to select "OK" on the window. The phone never gets to the list of contact sources.
My phone is a GS4 Mini. However, on searching for this problem it seems there is a long history on numerous Samsung models. My GS5 has never done this before or after using a foreign SIM or with or without a SIM lock.
The phone initially worked fine. I then added a SIM lock. The problem occurred after that. I removed the SIM lock and it still occurred. I removed and re-installed the SIM and it still occurs.
I Am having the same problem with the s4. correction both phones are doing this.
It's happening to me too on my Galaxy S4 Mini...brand new
elizajp,
We definitely want to make sure your phone works great for you! It's very important that you're able to manage your contacts. Are you able to try turning the phone off, removing the SIM, and then putting that back in and turning it back on? What do you do when this happens to get it working again?
AndrewT_VZW
Follow us on Twitter @VZWSupport
I tried that, still doesnโt work.
I, too, am experiencing the same phenomenon. On a stock Verizon Samsung Galaxy Note 3, using the gmail-based contact list, while attempting to only display one set of contacts a dialog box appears with "SIM card initializing...". I've had this phone for two weeks now and it did this upon first use and continues to do so. I've tried removing the SIM after powerdown, restarting with & without the SIM installed. Cache was cleared. Took book to the VZW store where I received it and they couldn't help, either. The only option is to press "OK" and letting the device sit for 10+ minutes didn't have a positive result, either. I don't use many apps, and I don't believe I have anything installed that would interfere with this process. The phone is now using update_SM-N900V-NC4_to_NK1 from Feb 21; this is Android 4.4.4 and hardware version N900V.07. I'm clearly not alone in this frustration. Thanks for any help!
I too am having this problem with a stock Verizon s3. Any help would be appreciated.
I just received my replacement phone and it's doing the same thing. I think Verizon needs to call up Samsung and figure this out because this is becoming a headache.
I received my GS4 via mail from Verizon store brand new in mid-March. I tried to play with my contact lists and see the same issue as with other folks here. I hit "Contacts to display" and then "SIM card initializing.." appears. I hit OK to clear the pop-up but the feature to select contacts to display did not come up. My old S3 (from Sprint) didn't have this issue. Here are my phone details:
Model: SCH-I545
Hardware version: I545.07
Android 4.4.2
Kernel version: 3.4.0
Verizon support - please help us fix this issue.
I tried it in safe mode and the I still get the sim card initializing error
Same result as with "porppington". I still get that sim card initializing error as well.
I'm on my third sim card. I've already been to the store. They replaced my sim card and replaced my phone. I would say that this is a software issue that needs to be addressed between samsung and Verizon immediately and if not customers should have the option of upgrading to a new s5 for free for having to deal with this issue. Just my thoughts.....I actually use to work for Verizon.
Did anything ever come of this?
We noticed a double update about a week ago that updated to the following. I can now independently show the contacts from both google-based accounts. There's now a way to show any one or a customized collection of contacts.
Kernel 3.4.0 (Mar 12 2015)
Build LRX21V.N900VVRUEOB6
SE for Android SEPF_SM-N900V_5.0_0009
Knox 2.3
Configuration B13.SAM.SMN900V.0
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