Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Slow 4G LTE

Samsung Galaxy S9 and S10. Since switching to an unlimited plan my 4G service has been constantly slow. Most of the time I have a good connection (3-5 bars). I have friends who dealt with similar issues and ended up switching to T-Mobile and have been very satisfied in doing so. Im thinking about going that route if there is no resolution to this issue.

Labels (1)
Re: Slow 4G LTE
Customer Service Rep

Rylo1, we certainly don't want it to come to that. Slow internet is a no go in our book. I appreciate the opportunity to review your concern. To get a better picture of the type of speeds you are encountering, have you completed speed test at all. What were the results, if so?